Privacy Policy
This policy explains what personal information we collect, how we use it, and your rights in relation to it.
About This Policy
Island Rewards Club values the privacy of its members and customers. This Privacy Policy explains how we collect, use, store, and disclose personal information in connection with the Island Rewards Club membership programme and associated services.
By sharing your personal information with Island Rewards Club — including by signing up to our membership programme — you agree to the terms of this Privacy Policy.
If you do not provide us with requested personal information, we may not be able to provide you with our services or enter you into our promotions.
This Privacy Policy should be read alongside our Terms and Conditions, which are incorporated by reference.
Information We Collect
When you become an Island Rewards Club member, we collect the following personal information:
- Full name
- Gender
- Date of birth
- Home address (street, town, province)
- Telephone number
- Email address
- Credit and/or debit card number
- Payment method
We only collect information that is necessary to provide our services, process your membership, and administer giveaways and promotions.
How We Collect Information
We may collect personal information through the following channels:
- Our official Facebook Business Page or Instagram account
- Email, SMS, or telephone
- A hard copy or digital membership form
- Social media or third-party platforms used to enter promotions or via an invitation link
Where you use a social media or third-party platform to interact with Island Rewards Club, information associated with that account may also be collected in connection with your membership or promotional entry.
How We Use Your Information
Your personal information may be used by Island Rewards Club for the following purposes:
Processing your enrolment, managing your account, and communicating with you about your membership.
Entering you into draws, notifying you of results, and facilitating prize delivery.
Sending you offers, updates, and information that may be of interest to you from us or associated third parties. You may opt out at any time (see Section 08).
Sharing relevant information with our partner stores in connection with member discounts and promotions.
Generating anonymised data (such as membership numbers and location trends) for internal business purposes. Once anonymised, this data is no longer considered personal information.
Disclosure of Your Information
Island Rewards Club may share your personal information in the following circumstances:
The names of prize winners will be published across our official social media platforms. By accepting a prize, you consent to this disclosure.
Your information may be shared with our partner stores in connection with your use of member discounts and promotions.
We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors. These providers are required to handle your information securely and only for the purpose for which it was shared.
Your information may be disclosed if required by applicable law, court order, or legal process.
Security
Island Rewards Club uses reasonable security measures to protect the personal information you provide to us from unauthorised access, use, or disclosure.
However, no method of electronic transmission or storage is completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.
If you believe your account has been compromised or your information is at risk, contact us immediately at islandrewardsclub@gmail.com or via one of our official social media pages.
Your Rights
You have the right to access, correct, update, or request deletion of personal information that Island Rewards Club holds about you. To exercise any of these rights, contact us at islandrewardsclub@gmail.com.
You may request a copy of the personal information we hold about you.
If your information is inaccurate or incomplete, you may ask us to update it.
You may request that we delete your personal information, subject to any legal obligations that require us to retain it.
You may opt out of marketing communications at any time (see Section 08).
We will respond to all requests within a reasonable timeframe.
Marketing Opt-Out
You may opt out of marketing communications from Island Rewards Club at any time by contacting us via:
- Email: islandrewardsclub@gmail.com
- Phone or SMS (via our contact number)
- A direct message via our official social media pages
Opting out of marketing communications will not affect essential service communications related to your membership account, such as billing notifications or prize notifications.
Amendments
Island Rewards Club may update this Privacy Policy at any time. Any changes will be effective from the date the revised policy is published on our website or social media platforms.
We encourage you to review this policy periodically. Continued use of our services after any update constitutes your acceptance of the revised policy.
For material changes — such as changes to the types of information we collect or the purposes for which we use it — we will make reasonable efforts to notify you directly by email or SMS.
Contact Us
Island Rewards Club is responsible for the collection, use, and disclosure of personal information under this Privacy Policy.
If you have any questions, concerns, or requests regarding this policy or your personal information, please contact us: